SHIPPING & RETURNS

 

WE ARE HERE TO HELP

For any inquiries regarding your order, please email us at contact@crtdworld.com

SHIPPING

Free shipping on orders above 75€ in Europe. Free shipping on orders above 200€ for Switzerland, Malta, USA, Canada, Australia and China.

All of our orders are sent via FedEx. If you want to find the contact details for FedEx in your country please click here and choose your location. 

To guarantee the arrival of your order, please don't forget to add your mobile phone number at the checkout.

 

DELIVERY TIMES

We always aim to ship your order the next business day.

Europe: 3-6 business days (via FedEx)

Portugal: 3-6  business days (via CTT)

United States: 4-7 business days (via FedEx)

Australia:  4-7 business days (via FedEx)

Asia: 4-7 business days (via FedEx) 

Rest of the world:  5-8 business days (via FedEx) 

Please note that delivery times are only provided as guidelines.  

 

RETURNS AND EXCHANGE POLICY

If you'd like to return your product, the general return period is 15 days. Please send us an email at contact@crtdworld.com with your order number and reason for return.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.